LEGAL REFERENCE

Your Privacy Matters to Us

We built cendanabet heylink around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, make deposits through...

Data ProtectionAccount SecurityPayment PrivacyTransparencyYour Control
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cendanabet heylink Your Privacy Matters to Us

How We Handle Your Information

cendanabet heylink collects personal information to verify your identity, process deposits and withdrawals, and deliver our services in supported Indonesian regions where local law permits. We use encryption to protect payment details when you fund your account via DANA, OVO, GoPay or QRIS. Your information is never sold to third parties. We retain account data for the duration of your membership and

comply with applicable data protection standards. If you have questions about how we use your data, our support team is ready to help.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Questions? We're Here

Email Support Send privacy concerns to our data protection team...
Live Chat Chat with our support agents directly from your...
Account Settings Manage your privacy preferences, communication opt-outs and data...
TRUST MARKERS

Privacy Standards We Follow

Encryption Standard

All payment transactions through DANA, OVO, GoPay and QRIS use industry-standard SSL encryption. Your card and wallet details are never...

Identity Verification

We verify your identity once during account setup to prevent fraud and comply with local regulations in supported Indonesian regions.

Third-Party Audits

Our privacy practices are reviewed by independent security auditors annually. Reports confirm our data handling meets international standards.

Data Minimization

We collect only the information needed to run your account and process payments. No unnecessary personal data is requested or...

Breach Response

If a security incident occurs, we notify affected users within 48 hours and provide guidance on protecting your account.

Policy Updates

When we update this privacy policy, we notify you via email and in-app message. You can review changes before they...

Consistency Across Our Brand

Same Privacy Rules
Whether you're on our live casino tables, slot lobbies or sportsbook, the same privacy protections apply to your account and payment data.
Unified Account
One login, one privacy profile. Your DANA, OVO, GoPay and QRIS payment history is visible only to you across all our services.
Consistent Encryption
Every deposit, withdrawal and account update uses the same encryption standard. No service gets weaker protection than another.
Single Data Store
Your personal information is stored in one secure location. We don't duplicate or fragment your data across multiple systems.
Unified Support
Privacy questions about any part of cendanabet heylink go to the same support team. No runaround between departments.
One Opt-Out
Manage all communication preferences in one place. Your choices apply to email, SMS and in-app notifications across the platform.
Transparent Reporting
We publish the same privacy metrics and audit results for all our services. No hidden differences between live casino and sportsbook.
AT A GLANCE

What Defines Our Privacy Approach

01
Account Ownership Your account belongs to you. We never access your funds, share your login or use your account for any purpose beyond what you authorize.
02
Payment Method Privacy DANA, OVO, GoPay and QRIS transactions are processed through secure payment gateways. We see only confirmation codes, never your full wallet details.
03
Betting History Your live casino, slot and sportsbook activity is private. We don't sell your betting patterns or game preferences to advertisers.
04
Location Data We collect your location only to verify you're in a supported Indonesian region. This data is deleted after verification and never shared.
05
Communication Control Opt out of promotional emails, SMS and push notifications anytime. We respect your preferences and never send unsolicited marketing.
06
Data Deletion Request account closure and data removal at any time. We delete your personal information within 30 days, except where law requires retention.

Privacy Policy Questions Answered

All payment transactions use SSL encryption and are processed through secure third-party gateways. We never store your full wallet or card details on our servers. Payment confirmations are encrypted and accessible only to you and our payment processor.

Yes, we track your activity to prevent fraud and comply with regulations in supported Indonesian regions. However, this data is private and never shared with advertisers, other players or third parties. Only you and our support team can view your betting history.

We delete your personal information within 30 days of account closure, except where local law requires us to retain records for tax or regulatory purposes. Payment transaction records may be kept for compliance, but your identity data is removed.

No. We never sell your personal data, betting history or payment information to advertisers, data brokers or other companies. Your information is used only to run your account and deliver our services.

We review our privacy practices annually and update this policy when needed. You'll receive email and in-app notification of any changes at least 30 days before they take effect. You can always review the current policy here.

Contact our support team immediately via live chat or email. We'll help you secure your account, review recent activity and reset your password. If unauthorized transactions occurred, we'll investigate and work with your payment provider to resolve it.

We collect your location during account setup to verify you're in a supported Indonesian region. This data is deleted after verification and never used for tracking or marketing purposes. You can disable location services after signup.